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Care of my mother

Story from nhs.uk

"Care of my mother"

About: University Hospital Of North Durham

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I would like to thank everyone involved in the care of my mother (90yrs old) who was admitted via A&E and who went through the admissions ward then onto Ward 6. At all times she was treated with the utmost dignity and I can't fault the medical attention she received during her stay. In addition, she was cared for by the nursing team with great compassion. Living at the other end of the country, I was also able to speak to staff at regular intervals and was never made to feel that I was being a nuisance!! My thanks to you all.

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Responses

Response from University Hospital Of North Durham 10 years ago
University Hospital Of North Durham

Submitted on 24/07/2013 at 13:59
Published on nhs.uk on 25/07/2013 at 04:00

Thank you for providing feedback on your mother's admission to the Accident and Emergency Department, Ward 3 and Ward 6 at University Hospital North Durham I am very pleased to hear that you are happy with the care your mother received and, given that you live some distance from your mother, you were able to receive regular updates from the ward. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant areas. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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