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"Thank you for sorting out my medication"

About: Offender healthcare

(as a staff member posting for a patient/service user),

Posted on behalf of the service user

I would like to send a thank you to the lady doctor I saw today and send all my appreciation to her for helping me with my medication. For the past seven months I’ve had nothing but problems with my medication and felt as though no-one was listening or wanting to help.

I do not know this doctor’s name but she was very understanding and very helpful and has prescribed me the medication that I require and that I am prescribed by my outside doctor.

Would you please pass this compliment on to the doctor. Thank you very much and thank you for helping me.

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 10 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 04/07/2013 at 20:59
Published on Care Opinion on 05/07/2013 at 13:36


picture of Jane Danforth

Thank you for your feedback. I would be more than happy to pass on your thanks to the Doctor at HMP Ranby. I am pleased she was able to listen and help you.

Listening to patients is very important to us within our Trust and getting the right medication is crucial to ensure your health is managed well.

I hope you continue to benefit from this

Best Wishes to you

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