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it as a very clean friendly hospital ...

Story from nhs.uk

"it as a very clean friendly hospital ..."

About: Hertford County Hospital

(as the patient),

What I liked

it as a very clean friendly hospital all hospital should be like this.

What could be improved

waited half an after appoiment was due

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Responses

Response from Hertford County Hospital 15 years ago
Hertford County Hospital

Submitted on 19/08/2008 at 10:55
Published on nhs.uk on 15/08/2008 at 01:00

Thank you for your kind comments about our staff, which have now been passed on to them. We are sorry for the delay with your appointment, which we understand can be a frustrating experience. Whatever the reason, we encourage our staff to make sure that patients waiting understand the reason for the delay. We have used your feedback to reiterate the importance of this issue to our staff.

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