"Brilliant Nurse Practitioner"

About: Leicester Royal Infirmary

Anything else?

Following self-harming I attended A&E on 20th June . The nurse practitioner was fantastic and the most helpful any of the staff have ever been there. Not only was she not judgmental but she made a real effort to ensure that she understood the situation and was thoughtful about her responses. I was initially reluctant to stay to talk to someone but she was able to reiterate the things that I had told her in a way that it was possible to see that value of choosing to do that. I did not feel pressured to choose one option over another at any point which has previously been a problem during conversations with other staff. Throughout she was able to see the whole picture and was very reassuring. I was particularly impressed by her ability to explain everything that she was doing and what would happen next. This was a far better experience than I have had previously.

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Response from Leicester Royal Infirmary

Hi, Thank you for your comments, it fantastic to hear that our staff are so brilliant and appreciated for that. If you know the name of your nurse practitioner and would like to pass on a special thanks her, please send your comments to communications@uhl-tr.nhs.uk Best wishes Communications Team Leicester's Hospitals

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