"My fathers recent stay in Colchester General hospital"

About: Colchester General Hospital / Accident and emergency

(as a relative),

My father who has reduced brain function following a serious illness 15 years ago has just spent a week in Colchester General suffering with cellulitis. From his diagnosis in the EAU where Helen took excellent care of us all to his stay on Nayland ward where my father was treated with such kindness and respect at all times.

All the staff and patients treated him with such understanding, patience and respect despite often having to repeat things several times as my fathers short term memory is poor. He was made to feel very special by everyone, from the lovely staff who brought the food/drinks to his doctor.

Thank you to his nurses Jenny and Styeni for remaining so dedicated despite sometimes being rushed of your feet! Thank you to the patients on Nayland, The two Mikes, Alan and John for keeping an eye on our lovely dad. Thanks for singing along!

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Responses

Response from Colchester General Hospital

Many thanks for your comments and taking the time to submit them. We try really hard to improve our services based on the comments we receive. We have a quarterly At Our Best Awards scheme which recognises staff achievements and thanks them for what they do. It has a team category, an individual and a volunteer category. You could enter the team/the person you were kind enough to write in about, by clicking here! http://www.surveymonkey.com/s/At_Our_Best_Awards

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Response from Paul Searle, Head of Communications, Colchester Hospital University NHS Foundation Trust

picture of Paul Searle

Many thanks. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers.

If you think our NHS deserves praise, please enter a team/a person into our At Our Best Awards http://www.surveymonkey.com/s/At_Our_Best_Awards

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