"maternity ward"

About: University Hospital Of North Durham

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I had my baby last week in Durham and cannot thank the staff enough for the care and treatment we received. The ward sister was amazing and even came to see us on the ward the next day before we went home. After having my baby I needed some treatment in theatre. There were a couple of emergencies that night so it took a little longer than we would have liked to get down there but we were kept informed of the situation and the theatre staff again were all excellent. Sadly earlier in the year I had to attend the hospital for a scan to confirm an early miscarriage. The staff that dealt with us that day were amazing and very caring.

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Responses

Response from University Hospital Of North Durham

Thank you for providing feedback on your recent admission to Maternity Services in June 2013. I am very pleased to hear that you had a positive experience and that you are happy with the care you and your baby received. Whilst I am very sorry to hear of the miscarriage you suffered earlier this year I am pleased that you found the staff caring, under such very difficult circumstances. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices and all the best to you and your new arrival. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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