"kindness and compassion"

About: Torbay Hospital

Anything else?

My sister was taken into Torbay Hosp A&E by ambulance and spent time in A&E, EAU3 and Warrington Ward. She was suffering with a non moving stupor as a result of very serious mental health issues and was subsequently transferred to a mental health hospital. The staff at Torbay hospital were wonderful. They offered kindness, compassion and humanity. Their patience and professionalism shone through. They helped my sister begin to move, they made sure she was not dehydrated, they helped her to start to eat., they made sure she was clean and comfortable. The dignity my sister was allowed was outstanding. Thank you.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Torbay Hospital

We were so pleased to read what a positive experience your sister had during her recent episode of care at Torbay Hospital. Dignity and respect for all of our patients is of key importance to us and it is heartening to hear that that your sister received the high standard of care that we constantly strive to achieve. Thank you so much for taking the time to share this experience with us. Your kind comments will be shared with our staff. South Devon Healthcare NHS Foundation Trust

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story