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my stay in hospital

Posted By PL90

"my stay in hospital"

About: Kent & Canterbury Hospital / Accident and emergency

(as the patient),

I am in my 90s and had to be admitted to the William Harvey Hospital in Ashford Kent as an emergency case in May 2013 and I wish to let people know what an excellent service I had received! !

In this day and age when the NHS is slated, I could not find one fault.

The staff including nurses, doctors, porters cleaners and admin staff were all brilliant. After absolutely dreading being admitted to hospital, I can honestly say I will not worry should, Heaven forbid, I need to be admitted again! !

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 23/06/2013 at 08:24
Published on Care Opinion on 24/06/2013 at 10:59

Thank you so much for providing us with feedback, so glad you found your stay with us less stressful than you had imagined. We are very proud of our staff in caring for people with compassion and kindness. It really is a team effort, good to hear that everyone did their bit. Hope you are fully recovered and remain well.

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