"Consultant was abrupt boarding on rude"
About: The Princess Royal Hospital / Neurology The Princess Royal Hospital Neurology TF1 6TF
Posted by Belt257 (as ),
Felt experience at hospital was poor apart from volunteers who were polite and helpful.
Consultant was abrupt boarding on rude - didn't get up to shake hand and greet me. The chair for me to use was in the middle of the room and I could hardly hear the consultant who mumbled and didn't look at me. No handshake or anything at end of referral.
I felt as though I had been an inconvenience to the consultant and had wasted their time.
Consultants should have a form that patients fill in to rate their "bedside manner" and general people skills, and results should be available to patients who can select a different consultant.