"Knee Replacement. Ward B1"

About: Russells Hall Hospital

Anything else?

I was admitted to my ward, at the time arranged. Was seen by so many staff, all very helpful and explained everything to me about what would be happening. From the moment I was taken to theatre, the staff could not have been more helpful or polite. On returning from the Theatre I was very well cared for, and could not fault the care shown to me, and the many other patients who had also had operations on the same day,, I would like to mention also the night staff on duty, The Nurse in charge on my ward, she was so hard working and rushed off her feet,and I feel did a weeks work on each evening shift she did, and feel she should be so proud of herself, and you are very privileged to have her working at this Hospital. I would like to mention all of the staff but they all know who they are, and should all be very proud of the work they do, 365 days a year! My heartfelt thanks to each and everyone of you, for the care and attention show to me during my stay,

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Response from Russells Hall Hospital

Thank you Janet for your glowing feedback about the care you received while staying at our hospital. It is very important to us that the patients in our care are well cared for both day and night, so it is fantastic to know that we met these expectations. I’m sure the staff involved in your care will be thrilled to receive your praise when we pass it on to them.

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