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Yet another "Epic Fail" trying to get referred to...

Story from nhs.uk

"Yet another "Epic Fail" trying to get referred to..."

About: Tameside General Hospital

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It never ceased to amaze me how this hospital is allowed to get away with being so complete;y and utterly incompetent in their dealing with simple straight forward referals from GP's surgeries. My daughter needs to see a consultant for a problem with her knee which is causing her a lot of discomfort and yet again, I have found it impossible to get an outpatient referal to their Children's Orthopaedics department. Whether it's through the GP or through Choose and Book or any other means they fail you every single time! Now got to send her to Stepping Hill 10 miles away. I wouldn't mind but we only live round the corner!

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Responses

Response from John Goodenough, Director of Nursing, Tameside Hospital NHS Foundation Trust 10 years ago
John Goodenough
Director of Nursing,
Tameside Hospital NHS Foundation Trust

Submitted on 09/07/2013 at 14:39
Published on Care Opinion on 10/07/2013 at 16:25

Thank you for posting on the NHS Choices website. Please contact the PALS department on 0161 922 6025 in order that we can fully understand the issue you describe and make every attempt to resolve it for you.

Kind regards

John Goodenough

Director of Nursing

‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved?

Please contact John Goodenough, Director of Nursing at John.Goodenough@tgh.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Tameside General Hospital 10 years ago
Tameside General Hospital

Submitted on 15/07/2013 at 13:59
Published on nhs.uk on 16/07/2013 at 04:00

Thank you for posting on the NHS Choices website. Please contact the PALS department on 0161 922 6025 in order that we can fully understand the issue you describe and make every attempt to resolve it for you. Kind regards John Goodenough Director of Nursing ‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at John.Goodenough@tgh.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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