"Ill mannered and disinterested consultant "

About: Derriford Hospital / Neurology

(as the patient),

I have ongoing severe neck and back problems. I previously underwent a procedure for cervical spinal fusion.

I have visited my neurologist at Derriford Hospital several times over the years, most recently 3 weeks ago. I find him very ill mannered and not interested in my point of view. He didn’t even examine me and just told me to go and see a foot doctor.

I had an MRI before I went to see him and he didn’t tell me about the results. My GP had referred me and it involves a 160 mile round trip and whole day to visit this consultant.

I find him very scathing about other health professionals. He told me that if my GP had written to him first, I wouldn’t even have been there. He tells me he thinks I have a bruised nerve. I don’t know how he knows this as he didn’t refer to my scan and he didn’t examine me.

I feel very frustrated and angry about not being listened to.

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Response from Mary Anderson, Senior Quality Facilitator, Plymouth Hospitals NHS Trust

Dear SpinalFusion60

Thank you for posting your message to Patient Opinion and I am very sorry to read of your concerns in regard to your treatment and communication with your clinician at Derriford Hospital. I will ensure the Manager of the Directorate for Neurosciences is made aware but if you would like to contact Patient Advice and Liaison with any further concerns or information, please do not hesitate to contact us at plh-tr.PALS@nhs.net.

Kind regards


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