"A&E department"

Anything else?

My son, Isaac, had the misfortune to visit your A&E department yesterday with a cut on his head from a baseball bat. I felt I should write to compliment you on the excellent service he received. The ambulance staff were kind and efficient and Isaac happy to lie back and enjoy being in an ambulance. Even though we then had quite a wait to see someone, the doctor was great and we could not have asked for better. She made him laugh and had a very calming manner about her.