"A great place"

About: Manchester Royal Infirmary

Anything else?

I actualy arived at this hospital by mistake was ment to be at another hospital in manchester they said they are more than happy for me to be seen by the specialist at this hospital but I did have to start in a&e what does get quite busy the staff I think felt with everything in a great way was happy to help anyone who need any advise. I was the admitted and was sent to a tempery ward ther nurses was amazing told me a lot of information and the specialist came to see me within two hours what isn't realy bad saying I was book in at a different hopital and this one did not know a thing. They explained everything that was going to happen and where I was going next. I was then moved to a ward what was so organised and clean it was very good the nurses could not do anymore for any of the patients everyone was seen when needed. The was a couple of patients that was not happy becoz they could not get what they wanted when they wanted I'm talking about going for a scan that minet (very inpatient) I think the head nurse felt with this in a very professional way she explained that it is a busy hospital and you have to wait ( I think I would be different if it was a emergency life threatening). So I think that it this is a great hospital all the staff are great this is only my experience and I was not in the full hospital only a small part. You have to remember how busy a hospital like this is and the thing they do is amazing all I can say is dont try rush them they are doing the best they can I am very happy with they way I was delt with thank you.

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the NHS Choices/Patient Opinion website regarding your care at the Manchester Royal infirmary and in the Urology Department. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that everything was explained to you clearly and you were kept informed of what was happening. I can assure you that we have passed on your thoughts to the Urology Department and the staff involved.

The Patient Experience Team

Central Manchester University Hospitals NHS Foundation Trust

Response from Manchester Royal Infirmary

Thank you for your comments posted on the NHS Choices/Patient Opinion website regarding your care at the Manchester Royal infirmary and in the Urology Department. It was very kind of you to write and compliment the staff as it is good to receive positive feedback which reflects their hard work and dedication. It was reassuring to hear that everything was explained to you clearly and you were kept informed of what was happening. I can assure you that we have passed on your thoughts to the Urology Department and the staff involved. The Patient Experience Team Central Manchester University Hospitals NHS Foundation Trust

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