"Another good experience of Children's A&E"

About: University Hospital Lewisham

Anything else?

We brought our daughter to A&E recently, and she was seen relatively quickly (20 mins wait) and treated very well by all staff. Despite them being under-staffer (I overheard them saying this), they did their best to deal with the issues quickly, and in a kind manner. This is our 4th visit to the department and each time we have been impressed, and grateful for the good service provided. They treat children with respect, and keep adults informed of what is happening.

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Response from Patient Experience Team, Lewisham and Greenwich NHS Trust

Thank you for taking the time to comment on your experience. I am very pleased to hear that you were happy with the services that you received. All the feedback that we receive helps us to continually improve our services and is welcomed by the Trust.

Kind regards

Janette Haworth

Head of Patient Experience

Lewisham Healthcare NHS Trust

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Response from University Hospital Lewisham

Thank you for your comments about your experience at University Hospital Lewisham. We welcome all comments about our services and staff are always pleased to hear that patients are happy with the care they have received. Janette Haworth Head of Patient Experience

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