About: Queen Elizabeth Hospital (Birmingham) Queen Elizabeth Hospital (Birmingham) Birmingham B15 2TH
Posted by Anonymous
I was allowed to stay overnight due to my mum requiring assistance with toileting,bathing. The night staff was amazing. There were times the night staff were short staffed but despite this they continued to provide a great service. I chose to take care of mum myself as previously I have seen patients waiting for a long time before they are seen to. My only disappointment was the discharge. Even though my mum was very weak she was asked to go to the discharge room as we were told that the bed was needed. We had to wait 2.5 hours in discharge lounge with my mum needing a bed only to find out from a another patient still on the ward that the bed was still available. I appreciate beds are needed and we would always respect what the nurses tell us but there was no need to.lie. I believe this was down to another patient having made a complaint. The patient if need be would i advise on what i heard. I agreed. I think this was the real reason for making my mum go to the discharge room as they have never done that. Had my mum been able to independently walk, it would not be an issue or if the bed was genuinely required. However i appreciate the nurses allowing me to stay and care for my mum.