"absolutely terrible patient care"

About: Queen Elizabeth Hospital (Gateshead)

Anything else?

My dad has terminal cancer of the liver. He has been given weeks to months to live. He is 74years old and is a proud man like all of his generation. He has needed emergency treatment several times now and each time I think it cannot get worse but boy am I wrong. The last time he was in they rushed him out of his bed saying that they needed it for someone else and packed his bags. Forgetting to discharge him correctly and leaving a cannula in his arm as they sent him home. By the way he is on blood thinning injections at the time for blood clots. He could of bled to death and this is only the tip of the iceberg. What happened to duty of care. .....steer clear

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Response from Queen Elizabeth Hospital

We apologise that your father's care appears to have clearly fallen below an acceptable standard on these occasions. If you contact our PALS team (Patient Advice and Liaison Service) they will be able to investigate these matters on your behalf. We take issues such as these very seriously, so would be grateful if you could get in touch with PALS on either 0800 953 0667 or pals@ghnt.nhs.uk

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