"I was very pleased to be referred so quickly"

About: Telford referral and quality service (TRAQS)

(as a service user),

I was very pleased to be referred to such a convenient clinic and so quickly.

It was very much appreciated, and the staff were helpful and caring,

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Responses

Response from Cathie McKenzie, Patient Advisor, TRAQS, NHS Telford and Wrekin CCG

Many thanks for your positive comments regarding the service you received from TRAQS. We are pleased that your experience was dealt with in a very friendly and professional manner from beginning to end. The aim of TRAQS is to offer patients a choice of where they would like their appointment and, whenever possible, at the earliest date and time.

Thank you again for taking the time to comment.

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