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Audiology Out patients.

Story from nhs.uk

"Audiology Out patients."

About: Conquest Hospital

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Never having needed to use this department before, I have been very pleased with the efficient, and helpful way my consultations have been dealt with. All the staff were pro active and pleasant The Audiologist took time to explain all aspects of the hearing aids that I would be fitted with, what to expect, how to manage the equipment, sufficient time was allocated so that all these aspects were clear. The time between my first hearing test appointment, and the appointment to fit the aids was two days, and I came away with everything I would need, and a follow up scheduled for 4-6 weeks.. A most impressive service

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Responses

Response from Conquest Hospital 10 years ago
Conquest Hospital

Submitted on 26/06/2013 at 16:27
Published on nhs.uk on 27/06/2013 at 04:00

Thank you very much for expressing your appreciation of the standard of care you received from the ENT Department at the Conquest hospital. It’s always encouraging for staff to receive positive feedback. As a Trust we are committed to giving the highest quality of care to our patients, and we value all comments from patients and their families. It was extremely kind of you to take the time to provide feedback. I will ensure that your comments are shared with all the staff concerned.

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