"treatment at weston hospital"

About: Weston General Hospital

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We were told to go to Weston hospital by gp and told surgens were waiting for us unfortunatly when we arrived we had to wait 30 mins to be seen We went into A E ware we had to wait for cubical to be cleaned my wife was examaned and bloods taken with curtains open no privicy or respect so felt bad about how we were treated . But once my wife was addmitted to cheddar ward it couldent have been different staff verry proffesional every thing was done with dignity and respect the staff work very hard nothing was to much trouble Thankyou to every one on cheddar ward for the way we were treated

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Response from Weston General Hospital

Thank you for your kind words regarding your stay on Cheddar Ward, which we will pass on to our clinical teams. We are sorry to learn that you have not had a positive experience in our Urgent Care Centre. We are always seeking to learn from patient experiences and would therefore urge you to share these directly with us. Should you wish to discuss your experience further we would be happy to address any specific concerns or queries you may have and discuss how we could improve the service here, our email is wnt-tr.PALS@nhs.net.

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