"Excellent customer service from dental reception in Brae"
About: NHS Shetland NHS Shetland
Posted by beachcomber (as ),
I wanted to highlight some excellent customer service I received over the phone from Brae Dental Reception last week. The person on the phone was confident, polite and very helpful. I needed to look at a number of different dates and times and she was patient with me, taking the time to listen to my availibility and find a solution. The call lasted no more than 2 minutes, but I felt listened to and valued as a patient. The service could not have been better.