Meet Patient Opinion in Nottingham
Trent Vineyard Conference Centre
10am-2:30pm, 26 September 2012
The purpose of this workshop for health care staff was to help you understand Patient Opinion's service and how it fits with key national and regional developments, and to hear how other organisations are using Patient Opinion across the region.
Presentations from the day
Andy Niblock: Patient Opinion in an inner-city drug service
James Munro: Exercise: working with online feedback
James Munro: Going further: stories, data and culture
Helen Forrester: Patient Opinion on an inpatient mental health ward
James Munro: Where are we going next?
Many thanks to everyone who baked - especially Simon's mum!
And here's the recipe for the welsh cakes (by popular request)