Using patients and service user’s stories to improve your services and spread examples of good care is the best way for you to show that people’s experiences matter to you.
Our impact workshops:
- ENCOURAGE staff to see stories as the incredible resource they are
- TEACH organisations how to use stories and feedback more constructively
- INSPIRE everyone so that they go back to their roles with a renewed commitment to collecting and acting on people’s stories
We host the event, but it’s not just about Patient Opinion and it’s not a day of back-to-back presentations. The day is focussed on the organisation, it’s staff and it’s approach to stories and feedback.
Click here to see how our impact workshops run with an example from Nottinghamshire Healthcare NHS Trust.
If you would like to talk to us about holding an impact workshop in your organisation, please call us on 0114 281 6256 or email us.