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Meet Patient Opinion in Exeter

Thistle Hotel, Queen Street, Exeter, EX4 3SP

13 February 2013

The purpose of this workshop for health care staff was to help you understand Patient Opinion's service and how it fits with key national and regional developments, and to hear how other organisations are using Patient Opinion across the region.

Programme for the day

Slides from the day

Gemma Tremlett and Susan Pearce: Using Patient Opinion in an access and referral service

pdf version with example letter for feedback form

Jayne Kruszewski: Experiences of online feedback in acute and community services

Fred Ponsignon: Learning about quality of the experience of cancer patients from stories

James Munro: Patient stories and culture change