Feedback on placements
Student Nurse Feedback
Patient Opinion is a feedback platform that supports anonymous feedback about healthcare experiences from patients, carers, staff members. We are now extending the scope to include feedback from student nurses during and following their placements at NHS Trusts and other healthcare organisations.
Using direct experiences of care and treatment to both monitor and improve the quality of services has become important to commissioners and providers across the UK. A whole range of other organisations and staff now recognise the importance of listening to and engaging with patient, staff and public feedback. As both a member of the public and a future staff member, it’s important that you use your experiences to help improve the quality of care and treatment for you and others. Patient Opinion offers a public and far reaching way of doing this.
You will be able to tell your story anonymously and tag it to the appropriate service. Therefore your feedback will be on a public platform and the right people will hear about your experiences. All stories on Patient Opinion are carefully moderated, which makes this is a safe process for both authors and staff.
It’s very important to note that whilst we are inviting critical comments as well as positive ones, Patient Opinion should not be used as a means to flag up urgent concerns. These may include concerns about vulnerable adults, clinical practice or any elements of abuse that may put patients at risk. You should do this in the normal way as prescribed by your HEI.
Your story should include some elements to fit the following headings:
1. Observations about the care experienced by patients you met during your placement. What was good about the care, what did you think could be improved? What did people do and what systems were in place to support good care? What was missing when improvement was needed?
2. How did the placement support your learning? This might include developing your skills or knowledge both theoretical and in practice. It might also include access to supervision, and any environmental factors which either helped or hindered your professional development in this time.
See here for an example of student nurse feedback.
Dos and Don’ts
Your stories will be carefully moderated but it helps us if you:
Do log in and identify yourself as a student nurse
Do tag your story to the right hospital or service
Do be critical if necessary but also be constructive and say what can change
Don’t name staff in critical postings
Don’t refer to yourself in an identifiable way
When you feel ready, click the 'tell your story' link and share your experience.