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Meet Patient Opinion in Cambridge

Lucy Cavendish College

Lady Margaret Road, Cambridge CB3 0BJ

10:30am-3:00pm, 18 October 2012

The purpose of this workshop for health care staff was to help you understand Patient Opinion's service and how it fits with key national and regional developments, and to hear how other organisations are using Patient Opinion across the region.

We hope you enjoyed it!

Programme for the day

Presentations from the day

Jennie Negus: Patient Opinion in an acute trust

James Munro: Exercise: working with online feedback

James Munro: Going further: stories, data and culture

James Munro: Where are we going next?