About Patient Opinion

Patient Opinion was founded in 2005 and is now the UK's leading independent non-profit feedback platform for health services.

Patient Opinion is about honest and meaningful conversations between patients and health services. We believe that your story can help make health services better.

How it works:

  1. Share your story of using a health service
  2. We send your story to staff so that they can learn from it
  3. You might get a response
  4. Your story might help staff to change services

Share your story and help make our health service better!

Patient Opinion regularly features in the national and local press, or you can find out what we are up to on our blog or on Twitter and Facebook. Also, check us out on flickr and youtube.

Or see what people are tweeting about us.

What about social care?

We have expanded our service to cover adult social care too.

You can use Patient Opinion to give feedback about health or social care, or if you prefer you can use Care Opinion, our site which is aimed at social care users. Either way, we will work with your feedback in just the same way.

Health and social care organisations  

Patient Opinion works because health and social care organisations are able to easily hear this feedback. If your healthcare organisation doesn’t currently work with Patient Opinion, then get in touch! It’s free to register, so that you can listen and respond too.

For organisations who want to make the most of this system, Patient Opinion offers a subscription service. This service helps busy organisations to use real time feedback to have a genuine impact on their services. We help make sense of the feedback and data, giving your busy staff a simple way to make cost-effective, measurable improvements – that are visible to everyone!

Over 600 organisations subscribe or are registered with Patient Opinion. Find out more, and join them today.


Patient Opinion is proud to be a partner of

Patient Opinion around the world

We are excited to be part of an international family of feedback web sites. Our partner sites are Patient Opinion Australia and Patient Opinion Ireland. So if you have healthcare experiences in either country, remember to share your story with them!