"tracey evans's promise: to always recognise what's good, and say so"
"duffy's promise: to continue to support Patient Opinion in their work"
"claire77's promise: to really listen to people when they are telling me their stories"
"Jackie Brown's promise: to treat the last person with the same interest and enthusiasm as I did the first"
"lindac's promise: to remember the positive vibe of front line NHS staff"
"Tim Hunt's promise: to be conscious of other people in a way which does not happen automatically"