This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Put at ease

Story from nhs.uk

"Put at ease"

About: Royal Hallamshire Hospital / Gynaecology

I arrived on the 1.2.17 for a hysterectomy, I felt nervous but was put at ease by the staff that work there the receptionist was warm and friendly to everyone that arrived and it was 7am.

The nurses were professional and made sure that I understood everything that was happening and at what time, the anethetist and consultant arrived for a chat before the operation and I felt more at ease.

After the operation I was looked after by a lovely member of staff in recovery who made sure I was comfortable and was checking on me constantly before I was moved to the ward.

All the staff on G2 that looked after me were friendly and respectful and I received excellent care on that ward.

Thank you to all involved.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 7 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 21/02/2017 at 14:59
Published on Care Opinion at 15:37

Dear Mrs Foster

Thank you for leaving feedback and sharing your experience. Your kind and positive words will mean a great deal to the staff involved who do strive to provide high quality care and treatment. They will be very encouraged.

With thanks and kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k