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"A&E dept"

About: Norfolk & Norwich University Hospital / Accident and emergency

I found myself in the A&E dept with severe stomach pain, the treatment I received was truly amazing, every member of staff from the receptionist to the consultant were so kind and professional, my A&E nurse was by my side for much of the time, they stayed with me during my CT scan, comforted me when I got upset, made sure I wasn't in pain after the meds had been given and even wheeled me to the loo because I didn't want to use a bed pan, even though the dept was as always so busy I received excellent care.....they deserve so much more......A huge Thank you to all the staff at our hospitals A&E dept and Easton ward at the N&N hospital you do an unbelievable job under very difficult circumstance.

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 6 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 09/06/2017 at 15:07
Published on Care Opinion at 15:58


Dear Patient

Thank you for your kind comments about your recent attendance in the A&E Department. I am pleased to read you were treated with respect and kindness. We will share your comments with all staff involved in your care. Thank you for taking the time to post your comments and I hope you are recovering well.

With kind regards

Sarah Eastwood, PALS Manager

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