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EASTON AND EARSHAM WARDS

Story from nhs.uk

"EASTON AND EARSHAM WARDS"

About: Norfolk & Norwich University Hospital / Plastic surgery

I was admitted to the emergency surgical assessment unit with cat bites.Staff were fantastic, reassuring, caring and kind.

My husband was treated with care too, concerned for his journey back home in the fog. The ward was very noisy during the night, but the staff were so busy, I can't see that this could be avoided.

The whole team was brilliant, domestics, nurses, doctors and all!

I was the taken to Plastic surgery and given a warm welcome, again the whole team were amazing, clearly had so much work to do and did it with positive, friendly and enthusiastic attitudes. The food and choice of menu was excellent..

much improved from 5 years ago when I had abdominal surgery...but you still need more pillows!

Thanks to all for looking after me so professionally and sending me safely back home.

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 7 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust

Submitted on 08/11/2016 at 15:13
Published on Care Opinion at 17:31

Dear Patient

Thank you for your kind comments regarding your recent inpatient stay. I am pleased to read that staff on Easton and Earsham Wards were reassuring, caring, kind, positive and friendly. I was pleased to read that your husband was also treated with care.

I hope that you are recovering well.

We will share your comments with the staff involved in your care.

Thank you for taking the time to post your comments.

With kind regards

Sarah Eastwood

Patient Advice and Liaison Service Manager (PALS)

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