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To the Staff of A&E my heartfelt thanks!

Posted By dave41

"To the Staff of A&E my heartfelt thanks!"

About: Royal Stoke University Hospital / Accident and emergency

(as the patient),

Please excuse me I don't believe in reviews but in this case I feel it required. After falling down the stairs and being unconscious arrived at Stoke A&E, realising where I was thought, Oh No Not A&E. Well I was wrong the care I received was amazing, exceptional, if it were up to me all the staff would receive Honours and Sainthoods and the same for the Ambulance Crew. I am a full-time Carer and they also looked after my elderly Charge while I was treated and investigations were made the Nurses really did spoil him. To the Staff of A&E my heartfelt thanks!

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Responses

Response from Royal Stoke University Hospital 7 years ago
Royal Stoke University Hospital

Submitted on 27/10/2016 at 10:33
Published on nhs.uk on 28/10/2016 at 02:32

Thank you so much for your lovely comment- I do hope you are continuing to recover well after your accident.

I have sent your feedback to the Matron for A&E for her to share with her team. It makes such a difference to our staff when they read comments like yours and I know your kind words will be very much appreciated by the staff in our A&E Department.

With best wishes

Rebecca Smith, Quality Improvement Facilitator: Patient Experience.

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