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Rheum Excellence

Story from nhs.uk

"Rheum Excellence"

About: Chapel Allerton Hospital / Rheumatology

The team on Ward C2 are amazing. The staff are so understanding, caring, dedicated & professional yet still give a homely feel to their patients. Nothing is too much trouble & when you're at your wits end with your illness C2 is the only place to be. Recommend taking ear plugs (for any hosp admission) & own pillow but catering leaves lot to be desired. Cafe open weekdays until 4:30. Vending machines for other food items or take always available by phone.

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Responses

Response from Leeds Teaching Hospitals 7 years ago
Leeds Teaching Hospitals

Submitted on 17/11/2016 at 14:43
Published on Care Opinion on 18/11/2016 at 08:52

Dear Rheum Excellence

Thank you for taking the time to write to us regarding the care you received whilst an inpatient on Ward C2. Please accept my sincerest thanks for your kind words.

I am very happy to read that you felt the Ward had an homely feel and nothing was too much trouble for the staff.

I have taken the liberty of sharing your words of support and encouragement with the team on the ward who will be exceptionally pleased to know they delivered care that met your expectations.

Again, thank you for taking the time to write to us.

With kind regards

Rosie

Senior Nurse

Patient Experience

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