This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Absolute satisfaction with service received.

Story from nhs.uk

"Absolute satisfaction with service received."

About: Norfolk & Norwich University Hospital / Urology

My experience attending the Urology Dept. was exceptional. Totally professional,Very kind and helpful at all stages of the assessment process.

I was treated sensitivity and dignity.I cannot praise staff at all levels enough.

My referral to the Clinic was expedited speedily. I was very anxious and not having any delay really helped.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 7 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust

Submitted on 10/03/2017 at 13:42
Published on Care Opinion at 15:52

Dear Patient

Thank you for your kind comments following your recent hospital appointment. I am pleased to read that staff were professional, kind and helpful and that your referral was expedited quickly. We will share this with the staff involved in your care and thank you for taking the time to write.

With kind regards

Sarah Eastwood, Patient Advice and Liaison Service (PALS) Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k