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He felt like a person and not a hospital number

Posted By Scarborough

"He felt like a person and not a hospital number"

About: Castle Hill Hospital / Radiology

(as a relative),

My husband has just completed 37 fractions over 7. 5 weeks in the radiotherapy department at the Queens Centre for his cancer. We can only praise the medical staff at the centre, The whole time he was treated with dignity and respect, he felt like a person and not a hospital number, was always greeted by his first name from the receptionist right through to the radiographers very friendly and welcoming, even the staff in the coffee shop were very friendly and the coffee was good. in all it made his treatment more bearable, Highly Recommend the Centre and there services.

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Responses

Response from Castle Hill Hospital 7 years ago
Castle Hill Hospital

Submitted on 27/03/2017 at 15:36
Published on nhs.uk at 15:31

Thank you for taking the time to add your comments to the NHS Choices website.

It is always a pleasure to receive such positive feedback from patients and their families.

We will ensure your kind comments are shared with the Radiotherapy department.

If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service (PALS) and they can be contacted on:

• Telephone: (01482) 623065

• Email: pals@hey.nhs.uk

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards,

Patient Experience Department

Hull and East Yorkshire Hospitals NHS Trust.

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