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"little boy with broken arm"

About: Royal Stoke University Hospital

My young child broke their arm and at first I took him to A and E. The staff were great with him we didn't have to wait long at all. The doctors and nurses had a very pleasant manner and explained what was going to happen regarding x rays and the plaster cast. My child was then admitted onto a children's ward for the night and again all the nurses and staff had a lovely manner and explained what was happening thoroughly and made a fuss of him. They were very attentive to him and i felt that he was really being looked after extremely well. The following day he had an operation and again all the staff we came into contact with were fabulous. The doctors, nurses and all other hospital staff did a absolutely fantastic job and we can't thank you enough.

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Responses

Response from Angela Grocott, Head of Patient Experience, University Hospitals of North Midlands NHS Trust 6 years ago
Angela Grocott
Head of Patient Experience,
University Hospitals of North Midlands NHS Trust
Submitted on 23/05/2017 at 12:29
Published on Care Opinion at 15:56


Thank you for your feedback about the care your son recently received at our hospital. I will share your posting with the teams involved in his care. Receiving feedback like yours really does make a difference to our hard working, busy staff. I hope your son is recovering well from his injury

Kind Regards

Angela Grocott

Head of Patient Experience

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