"Information regarding opening hours."

My GP told me to attend the X-ray department. I looked on the website to find the opening hours for the X-ray department. Under the heading; 'Departments and Services', there is no mention that there is an X-ray department at the hospital - so no way to find out the opening times. Ok, back to the old way. I telephoned the number for the hospital and the operator told me that they did not know the opening hours for X-ray, but would put me through to the department. the line was busy and they asked if I would hold. I said yes, but after an interminable wait, eventually gave up - my only telephone is a pay as you go mobile, that gives me a limited amout of time for calls each month - certainly not enough to waste time in this manner. My point is; how difficult would it be for the switchbord operator to have a list of the opening times for departments and clinlics? It is absurd that simple information that could be easily given at the first point of contact (the switchboard) is not available. It is equally absurd that staff in the relevant departments waste valuable time giving out times of opening. Finally, a suggestion - put the various opening hours (including visiting hours) on your website, and save us all time and frustration.