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Thank you

Story from nhs.uk

"Thank you"

About: Norfolk & Norwich University Hospital

I had a removal of a Meibonium cyst on my eye. Staff were all cheerful and friendly. The doctor and 2 nurses were kind and explained everything checking hat I understood what would happen. There was was a delay for my appointment and a nurse apologised to those of us waiting and said roughly how long the doctor was running behind and why and even asked if anyone needed a glass of water. I was very nervous but found everyone very kind. Hospital was clean and pleasant. Thank you x. This was as an outpatient in the eye clinic

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Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 7 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust

Submitted on 06/02/2017 at 16:45
Published on Care Opinion at 16:54

Dear Patient

Thank you for your kind comments about your care and treatment in the Eye Clinic. I am pleased to read that staff were cheerful and friendly and kept you updated. Please be assured I will share this with all involved in your care. I hope you are recovering well following your procedure.

With kind regards

Sarah Eastwood, Patient Advice and Liaison Service Manager

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