by James
3. June 2009 09:33
Nobody would deny that we've seen enormous improvements in healthcare in the last 25 years - and not just in medical and surgical interventions, but in the organisation of care. Look at those falling waiting times!
But once in a while (or maybe a bit more often than that) we get a posting on Patient Opinion that makes us blink and rub our eyes in astonishment. Like this one, which arrived last week:
Last week I had to wait for 2 hours to see my GP, 45 minutes of which I
was standing in a queue. There was a heavily pregnant woman in front of
me who was obviously finding standing for so long hard, so I had to
tell her I'd queue for her and let her back in at the last minute.
Sorry? Did you say standing in a queue?
That can't be right. Maybe the relevant GP surgery could get in touch and tell us why we've misunderstood.
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