This week, the Patient Opinion team have been in raptures about a wonderful exchange between the mother of a young mental health service user and Young Minds, and the service provider. It's a great read - I recommend you take the time.

Simultaneously, we've been playing with the fun tagexdo, to create some nice visualisations of patient stories.

Combine the two, and you get a rather nice picture of service improvement:

I was wondering whether perhaps we'd been a bit over the top with Wordle on this blog.

We previously had a few posts showing the "big picture" of recent postings and responses on Patient Opinion. The we added one about the promises people made after our event in Rotherham.

And now our Christmas Card features a rather nice Wordle in the shape of a Christmas tree. Perhaps that is too much - but it looks really good.

So imagine our delight when Justin Kerr-Stevens let us know that even Obama has drunk the Wordle juice. Maybe he reads our blog?

OK... back to work.

James has been busy creating big pictures of Patient Opinion postings, and Paul has talked about our recent work with Rotherham Trust, where staff made promises to themselves. We will be publishing those promises on the site in the next few days, but in the meantime here is an interesting combination of our last two blogs.

Here is a Wordle of 50 promises that Rotherham staff have made.