Child number two took a sky dive down the stairs, biting his tongue and bursting his nose. Deliberately went to walk in centre as had read the press to avoid ED due to system change.
Superb service at walk in centre next to BBC but advised emergency department based on size of hole in tongue. Checked in at ED and Child No. 2 was quickly assessed by a very pleasant nurse named Maria, who put Child No. 2 at ease and let me know what was happening.
After a relatively short wait back in the waiting area Dr Claire gave Child No. 2 a very friendly, caring and thorough examination and provided advice to self on what to expect / look out for.
Appreciate systems are changing tonight but just wanted to say thanks for providing a great service. More importantly doing it in a professional, quick and friendly fashion. Well done all of you: )
"Visit to Children ED at QMC on Friday night (night of system change)"
About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Accident and emergency Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus Accident and emergency Nottingham NG7 2UH
Posted by Sasquatch Sydney (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Nottingham University Hospitals NHS Trust