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"Heartfelt Thanks and indebted Gratitude"

About: Wythenshawe Hospital

My son was taken into the ICU unit at Wythenshawe after a major bleed to his brain. The nurses and consulting team were honest and forthright about his chances. He was treated with dignity and respect at all times and the extra touches were unbelievable. the nurses laughed and cried along with us as a family and it felt like we were surrounded by an extention of our family. In particular I have to mention The first nurse who looked after him a guy with unbelievable strength of character, who was our sons gaurdian for his first two very important days on the ward he promised only truth and was steadfast in his treatment of my son and my family. and of course the lovelynurse who stayed by his and our sides on the day of his passing and grieved alongside my wife like only a mother could(thank you). there were many others there who shared the hard times with us and we truly admire you all. My family want you all to know that we marvel at the job you do and are so very very grateful for you all. and finally a mention to the donor team. We have seen first hand how difficult your job is and also admire your strength and humility when dealing with families. again Thank you.

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Responses

Response from Wythenshawe Hospital last week
Wythenshawe Hospital
Submitted on 03/05/2024 at 13:32
Published on nhs.uk at 13:32


Dear Kevin,

Thank you so much for sharing such a poignant and inspiring experience.

We are sorry to learn of your son's passing and hope that you are taking care of yourself while coping with grief.

Your description of the emotional and practical challenges for you, your son, wife and family, and how they have been overcome through your collaboration with our staff is very rewarding to learn. We are striving to attain outstanding standards of care for all our patients and it helps to know that our staff are compassionate and empathetic while being efficient and skilled when dealing with patients.

Yours sincerely

Aamna Khan

Patient Experience Team

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