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Very good at calming the situation

Posted By cafexf77

"Very good at calming the situation"

About: Northern Ireland Ambulance Service / Emergency ambulance response

(as the patient),

I was in a car accident last Thursday in Craigavon. Ambulance crew attended. The 2 Ambulance men were absolutely fantastic. Sean was one of the men unfortunately i can't remember the other mans name. They were so professional and caring. They were very good at calming the situation.

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Responses

Response from Neil Gillan, Co-Production & Partnership Lead, Quality, Safety & Improvement, Northern Ireland Ambulance Service last month
Neil Gillan
Co-Production & Partnership Lead, Quality, Safety & Improvement,
Northern Ireland Ambulance Service

Submitted on 28/03/2024 at 09:39
Published on Care Opinion at 09:39

picture of Neil Gillan

Good morning cafexf77,

I would like to begin by thanking you for taking the time to share your experience of the Northern Ireland Ambulance Service. It was reassuring to learn of the professional and caring approach of the two paramedics. I would like to share your feedback with them and in order to locate them I would require the following information:

- Date and approximate time of the incident

- The location the ambulance was dispatched to

If you are happy to share this information I can be contacted at neil.gillan@nias.hscni.net. I wish you a speedy recovery.

Best wishes

Neil

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