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Care Opinion

Pace maker operation

Posted By Burnley1960

"Pace maker operation"

About: Dumfries & Galloway Royal Infirmary / Cardiology

(as the patient),

Attended Dumfries and Galloway Royal Infirmary for the purpose of the fitting of a Pace Maker. Throughout the day I could not have received any better service both during the operation from the surgeon and all his staff from start to finish. A first class pain free experience attended to by friendly, informative and very professional nursing staff who went out of their way to make the operation a success.

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Responses

Response from Michaela Cannon, Patient Feedback and Complaints Co-ordinator, Patient Services, NHS Dumfries & Galloway last month
Michaela Cannon
Patient Feedback and Complaints Co-ordinator, Patient Services,
NHS Dumfries & Galloway

I am responsible for the co-ordination of Patient Feedback and Formal Complaints received by NHS Dumfries and Galloway.

Submitted on 28/03/2024 at 16:50
Published on Care Opinion at 16:50

picture of Michaela Cannon

Dear Burnely1960,

Thank you for taking the time to provide us with your feedback regarding your attendance at Dumfries and Galloway Royal Infirmary for your procedure. I am delighted you had an excellent care experience.

I will forward your comments to the staff concerned as I know they will appreciate your kind words. We are indeed fortunate to have such a committed and dedicated staff within NHS Dumfries and Galloway and it is always heartening for staff to receive such positive feedback.

I hope that you are recovering well from your procedure.

Kind regards

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