I have been on the waiting list for a scan for a surgery coming up. long story short, there was a back and forth of miscommunications and admin errors with my booking that made it extremely frustrating for me to get it booked in. I ended up having my scan booked 4 months post its original date due to the staffs error. Calling daily got me no where as I was constantly told there was no earlier availability for me to get my scan done. It took me to come in person to the imaging department to which I was greeted with friendly and helpful service. I was seen by a gentleman who got my the scan I needed on my desired date, very friendly and helpful. Really appreciated his help
"Great team that are polite and helpful"
About: University College Hospital University College Hospital London NW1 2BU
Posted via nhs.uk
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