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Excellent Staff at Panda unit

Story from nhs.uk

"Excellent Staff at Panda unit"

About: Salford Royal

Attended Panda unit with 5 year old daughter who had suffered head injury. All staff were compassionate and friendly and great with my child.

HCA jeans was fantastic - got my daughter smiling even though she had serious injury and nurse L was brilliant at explaining next steps and how to care for her at home.

We were seen quickly too and they couldn't do enough to for us.

Thanks everyone. Daughter loves her teddybear too, cuddles it all the time

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Responses

Response from Salford Royal 3 days ago
Salford Royal

Submitted on 16/05/2024 at 14:44
Published on nhs.uk at 14:44

Dear Gill

We were delighted to read about your families experience when they attended our PANDA Unit. Your post has been shared with our staff there and they were thrilled to know that you and your daughter thought that they were friendly, compassionate and helpful.

We are also glad your daughter is enjoying taking care of her teddy bear!

Kind regards

The Patient Experience Team

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