"Safe and Cared for"

Obviously there is always a wait in A & E and Urgent Care but all staff are patient and helpful. Once seeing the doctor, I was dealt with really quickly and sent to the Surgical Assessment Unit, where the nurses were so welcoming and made me feel at ease at a difficult time. I saw the surgeon in no time at all and he had the best bedside manner I've ever come across. The day after I was moved to ward 12 where again staff were welcoming and all introduced themselves and told me what was where and what was going on. Thankfully my stay was short but I can honestly say Royal Preston Hospital has definitely upped it's game and are getting it right. Thank you